Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Warranty

  • Each ticket that you post to our customer support team will be answered within approximately one hour. The normal inquiries will be solved instantly. Nevertheless, if the assistance request you have submitted calls for assistance from an experienced administrator, we are going to send the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We are on–line for you round the clock to offer guidance and client support as well as to help you with any difficulty that you might come across while you are dealing with your virtual server. We’re able to support you with all installed in advance apps, including your OS, server administration panel (based on the VPS type) and the Online Control Panel designed entirely by our company.

  • Intuitive help center

  • An Informative Help Section

  • Each part of the Online Control Panel that is included cost–free with your VPS offers you an integrated articles base. There’s a number of detailed how–to articles and a number of step by step video tutorials that demonstrate all the necessary site control responsibilities. You can access them by pressing the Help or Video control keys in the upper right side of each Control Panel section.