1 hour ticket response
Prompt assistance is our most essential priority and that is the reason why we’ve got a team of trained tech support engineers who are ready to provide a quick reply to any question that you could have. Simply post your helpdesk ticket from your Online Control Panel and we will respond back to you within sixty minutes in the worst case scenario. In fact, we strive hard and aim for a 20–minute tech support ticket response time.
A Top–Class Tech Support Service
Each member of our client care staff has many years of experience in the Linux cloud packages market and most of them have worked for us for at least 5 years. They are all prepared to answer all your requests in the most proficient manner possible.
A User–Friendly Help Section
Integrated into the Online Control Panel is an easy–to–browse Help Center section, which includes a variety of sources of information. You can browse through a frequently updated knowledge base offering web hosting account management articles and website management articles, check the step–by–step video tutorials or check out our F.A.Q. library.
