When your hosting service provider provides live chat support, you can talk to an agent in real-time and learn useful information or get a problem resolved timely. The advantage of using chat rather than calling to talk to a live person is that you need only a computer with Internet access, which means that you will not pay any charges if you are in a different state or country. What's more, it is much simpler to copy and paste info for instance domain names, usernames or error messages in other words details that are sometimes hard to share with the other side on the telephone. The live chat is also a considerably quicker option to contact the hosting provider's support team compared to using a ticketing system. What's more, if some situation requires more time to be dealt with, you can do something else entirely while you wait for guidance on the live chat, so you will not waste time - something that's impossible if you are on the phone.

Live Chat Support in Cloud Hosting

As part of the support services that we offer for our Linux cloud packages, you can find live chat support that is available every single day, even on holidays. You will be able to contact us regardless if you already have an account or not, since we can assist you with all kinds of things, ranging from providing you with common information about our solutions if you are not a customer yet and you're thinking about obtaining one of the plans, to assisting you with creating an e-mail account in an e-mail client. Some issues are more complicated and time-consuming, and you will have to use the ticketing system that is incorporated into the Hepsia hosting Control Panel, but we can save you precious time and help you in real time on our live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is available to all of our future and present customers. In case you are searching for a new web hosting account, you are able to chat in real time to one of our representatives and receive more information about our Linux semi-dedicated packages so that you can pick the perfect package for your web sites. In case you already own an account with us, we will assist you in a very timely manner with billing, general and first-level technicalmatters. Even though sometimes you'll need to open a support ticket because there are troubles that can't be resolved through a live chat, we can help you with numerous basic jobs, like setting up an email account in an email client or redirecting one domain to another. In this way, you will receive quick assistance and you will save many hours.